Frequently Asked Questions

Our FAQs answer some of the most commonly asked questions about NASCO's Developer Portal, APIs and Events.
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What is the transport level security mechanism used for NASCO APIs?

NASCO APIs are exposed over Mutual TLS.  Consumers and NASCO should share their respective Digital Certificates to establish mutual authentication (a.k.a 2-Way TLS).

How are NASCO APIs secured?

NASCO APIs are secured using the OAuth 2.0 Client Credentials.   We also use two way TLS.

How do I provide feedback on the Portal?

To provide feedback, select the Contact Us link, and fill out the form. Please select “Portal Feedback” from the Reason type field.

I think I've discovered a defect. How do I report it?

We hate to hear that.  To report a potential defect, select the Contact Us link, and fill out the form. Please select “Other” from the Reason type field.

Who do I contact if I have additional questions or need support?

Select the Contact Us link and fill out the form. Please select “Other” from the Reason type field.

Why is NASCO publishing APIs on the Developer Portal?

NASCO offers best in class capabilities for healthcare claim processing and membership management.  In many cases, we offer APIs and events to allow you to integrate our digital capabilities into your applications and business processes.  We believe the developer portal provides the most effective way for you and your peers to discover the most up to date information about our digital capabilities.

 

How do I get in touch with NASCO?

Visit us at our website, www.NASCO.com.   Otherwise, feel free to reach out to us via the Contact Us link.

If I see the same API or Event in two or more Customer Journeys, are they the same?

Yes.  We will associate an API or Event to one or more Customer Journeys when they may be useful in addressing the business problems of those journeys.  If the name of the API and the functions are the same, they are the same API.

Is there a cost to use the portal?

We think our Developer Portal is pretty amazing.  But not that amazing.  No, there is no cost to discover our digital assets.

Do I need to create an App to use your APIs?

Yes.  You should define an application for Test purposes and eventually for Production.   By defining your App, we can provide specific security credentials you will need to call the API endpoint successfully in Test or Production.

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